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YGM Franchise, LLC (“You’ve Got Maids®”) is committed to protecting your personal information on this website (the “Site”). It is important that you know how we treat your personal information so please read the following policy. The terms of this Privacy Policy apply to all users of this Site. Below are answers to several questions regarding our Privacy Policy.

What information does You’ve Got Maids® collect on me and how is it used?

You’ve Got Maids®, LLC collects information from various sources including information that our customers supply to us via email or on social media, information we collect from users of our website, and various other sources of information provided to us. This information is collected electronically on all users of our website, including customers, by means of cookies. The personally identifiable information (“Personal Information”) collected on this Site can include some or all of the following: your name, address, telephone number(s), email addresses, text messaging information and other contact information associated with electronic or digital messaging methods, vehicles and interaction, credit card information, demographic information, and any other information you may voluntarily provide. You have the choice whether or not to disclose such Personal Information in the above activities; however, some parts of the Site and some services may be more difficult or impossible to use if you choose not to disclose Personal Information.

Personal Information is used to send you special advertisements, offers and notices for You’ve Got Maids®.  This includes communications via email, mail, and/or digital marketing platforms.  We also use this information to contact you concerning your overall level of satisfaction with You’ve Got Maids®, or otherwise communicate with you concerning your relationship with us.

In addition to the Personal Information identified above, our web servers automatically identify computers by their IP addresses. We may use IP addresses to analyze trends, administer the Site, track users’ movement and gather broad demographic information for aggregate use. To clarify, IP addresses are not linked to Personal Information.

Further, our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit our Site, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. You do not need to enable cookies to visit our Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. To clarify, cookies are not linked to any Personal Information you provide us while on this Site.

How does You’ve Got Maids® store the information it collects?

We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.

With whom does You’ve Got Maids® share information?

You’ve Got Maids® may share Personal Information with our franchisees and affiliates so that your local You’ve Got Maids® can better serve you.  We do not, however, sell or provide Personal Information to outside parties.  Please note that this does not include You’ve Got Maids® trusted third parties who assist us in operating our website and conducting our business in general.  We reserve the right to disclose your personal Information only with your written consent or when it has been determined appropriate in order to comply with law.

Does the You’ve Got Maids® Site link to other’s websites?

Our Site may link to other websites not maintained by or related to You’ve Got Maids®.  Any hyperlinks located on our website are provided as a service to our users and the linked websites are not necessarily sponsored by or affiliated with You’ve Got Maids® in any way. We are not responsible for, nor do we make representations or warranties on the content of any other website.  Any such hyperlinks are to be accessed at the user’s own risk.

Our policies may change.

This is our current privacy policy, but we reserve the right to change this policy and our website at any time. You should review this privacy policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways.

Please contact us with any questions or comments. If you believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on our website or you may contact us directly at 855.747.1600.