At You've Got Maids, absolutely nothing is more important to us than providing every single customer with the best professional cleaning service in Northern Virginia. With us, it really is all about you. In fact, I've always measured our company's success by what customers think of us. That's why we work so hard – so they see there's no better maid service in NoVA!

So one way we make sure we're doing the best possible cleaning job every time is by communicating with our customers. That means carefully listening to exactly what your unique cleaning needs are, then explaining how You've Got Maids will meet those needs.

One thing that's really important to communicate: What can you, the customer, do to make sure our elite cleaning team always exceeds your expectations? Obviously, we have highly experienced teams full of Maid University graduates who are able and willing to do all the hard work… but there are a few helpful things you can do before You've Got Maids arrives at your door.

Simple Ways To Get Ready For Professional Home Maid Services

Consider these Five Things To Do Before We Get There:

1. Put away personal items.

   You've Got Maids is an extremely thorough personal-touch cleaning service. Put away things like toys, yoga mats, personal mail, important documents and so forth, so we don't "clean" them up and they wind up misplaced.

2. Put away pets.

   Cats, dogs, nervous hamsters, talkative parrots, everybody should be moved to a safe place, like the basement or garage or outside. This is for our protection and for the animals' safety and comfort. We'd still like to be introduced, though!

3. Put away valuable items.

   You've Got Maids of Northern Virginia is a licensed, bonded, and insured maid service company. Plus, all employees are background-checked and trustworthy. We have total confidence trusting our professional cleaners to clean anyone's home. Still, it's in everyone's interest to safely lock away your valuable possessions (sentimental or otherwise). That way it won't get damaged or lost. So please put away your valuables, because we don't want any chance of anything going wrong.

4. Tell us about (or put away) belongings of sentimental value.

   Maybe it's a model airplane you painted in childhood, or a Lego project still under construction, or a treasured medal from serving in the Navy, or a glass jar filled with sand from a far off beach. Sometimes things don't look like much, but they’re actually priceless! You've Got Maids respects the value of all your possessions – even when that value is emotional.

5. Tell us about any and all of your specific cleaning needs.

   You know your home better than anyone. Some areas get dirty or cluttered faster than others. Some areas are hidden or out of the way. Sometimes something gets spilled, or some spot needs particular attention. Just let our professional cleaners know! We can't fix what we don't know about. If you have hardwood floors, be sure to place felt pads on each leg to prevent your floor from being scratched when our team moves chairs or tables to clean. If you’re home when You've Got Maids is there for Cleaning Day, please feel free to tell the team anything. Let us know! We will respond to your needs.

Building Relationships with Customers

One of the most important things we do is to build relationships with customers - and communication is key to building those relationships. We want to get to know you and what’s important to you. For example, one of our customers has a room dedicated to nothing but Legos. There are Lego buildings, Lego neighborhoods, Lego everything. Because his creations are somewhat fragile, he’s asked us to clean everywhere but that. So when we visit his home, we clean all the rooms – but we leave the Lego Room alone. He knows he can trust us to keep his Lego Room safe!

As your professional cleaner, You’ve Got Maids respects the value of everything you own. We want your trust - which is why we ask you to communicate what’s important to you before we get there. We know it'll make the cleaning job we do even better.

A Dependable Professional Cleaning Service Focused On Results

One of the main ideas that differentiates You've Got Maids from other professional house cleaners in Northern Virginia is that we are a truly customer-focused cleaning company that really cares about providing NoVA's best cleaner services. We aren't just saying that – we mean it.

We like to get to know our clients. We'll ask about your dog's name, what you love most about your home, what big events your house is getting ready to host. (We love cleaning before and after parties!) Knowing things like that really helps us appreciate what means most to you...and what matters to you matters a lot to us.

If we ever do an unsatisfactory job, or leave a room unfinished, or miss a spot, just let us know! We will return to your home within 24 hours and correct the mistake – then we make sure it doesn't happen again. Our professional maids cleaning services are that good… and we're that driven to do a great job.

Professional House Cleaners Northern Virginia Doesn't Have To Worry About

You've Got Maids is committed to total customer satisfaction and promises the best possible home cleaning job every time. Our professional maids take care of everything to ensure your home is as clean and comfortable as it can be. Whether we're working on bathrooms, bedrooms, the foyer, the kitchen, the dining room, living room or even the laundry room – whether it's for a regular cleaning, move-in cleaning, move-out cleaning, the house going on the market, or an appraisal for the maximum amount – you can trust your home and everything inside it to the professionals at You've Got Maids of Northern Virginia.

Excellent communication helps us understand what each customer demands from their maid cleaning service. The goal of our company is building relationships with customers and continue growing our business with superior cleaning every time. It's working, because we keep adding new clients every year since You've Got Maids of Northern Virginia was established in 2016.

Need Expert Home Cleaning Services With a Personal Touch? Let Us Know!

You've Got Maids is a professional cleaning company serving residential homeowners and commercial business owners in Loudoun and Fairfax County, including Leesburg, Ashburn, Sterling, Herndon, Reston, Vienna, Great Falls, Stone Ridge, South Riding, Aldie, Centreville, Chantilly, Purcellville, Hamilton, and Waterford. We're accepting new customers now, so please call us at 571-732-2199 or message us on Facebook.

It really is all about you at You've Got Maids of Northern Virginia. You deserve a clean home. Let us focus on the clean so you can focus on your life.