There is a big difference between hiring a professional cleaning service to clean and maintain one’s home and hiring the lady (or gentleman) down the street.
First, she’ll likely use your vacuum cleaner, your mop and whatever cleaning products you have in your closet. If you run out of toilet cleaner, what happens? Will she call or make a special trip to the store or just “clean it next time”? Second, how well do you know her? Does she have a criminal past or does she have a drug addiction? How do you know?
A professional cleaning service, like You’ve Got Maids®, employs trained and vetted staff. All team members undergo a criminal background check, drug screening and must graduate from our training program, “Maid University,” before they enter any home. They are professionals and arrive with their equipment and all cleaning supplies. When they leave, they remove your trash and take all the dirty rags and mops with them. With a professional service, you may run your vacuum a handful of times each year - that is about it and cleaning supplies are no longer on your shopping list.
What happens when she is sick, goes on vacation, or has a family emergency? Nothing. Your house remains dirty until she returns to work or if you want to spend a Saturday cleaning your home. You’ve Got Maids has a team or multiple teams so if a team member is sick, your home will still be cleaned on the day promised.
What happens if she slips on your wet kitchen floor she just mopped or trips on the cord of the vacuum and tumbles down your stairs? Well, you may want to check your homeowner’s or renter’s policy and also have a good lawyer, because chances are you will be sued. Conversely, every You’ve Got Maids franchise is licensed, bonded and insured. What that means is the liability is shifted from you, the homeowner or renter, to the You’ve Got Maids franchise owner and you avoid attorney and court fees, time away from work, and escalating insurance premiums or having your policy canceled.
Removing risk and liability is wonderful. So is knowing that your home has likely never been cleaner. Professional cleaning services have the latest equipment and commercial supplies. You’ve Got Maids is eco-friendly and your home is cleaned without harmful chemicals that can adversely affect the environment, your family and your pets.
What if your lady’s work is sub par? Well, you’ll probably call her and she’ll address your concerns next time. If there is a next time... Your satisfaction is 100% guaranteed at You’ve Got MAIDS®. If you are not happy with any area cleaned, simply call within 24 hours and we will come back out and re-clean that area free of charge. Again, risk is removed.
Unfortunately, nothing is free. You may save a few bucks each cleaning by hiring the lady in the neighborhood, but in return your assume risk of litigation and even if you are never sued, your cost savings will likely be eroded via wear and tear on your own equipment and use of your cleaning supplies.
This post was written by Mike Magrath of You've Got MAIDS of Chantilly