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Franchise Blog

Kansas City Hamburger Rage

  Frank Berger  |    Jan 7, 2010 12:17:24 AM  |    Founders Blog,  |    Franchise Opportunities


There is a right way & a wrong way to make a customer complaint. This young lady was not happy with her McDonald's hamburger. While most of us would move down the street to the Burger King franchise or the Five Guys franchise she has a tantrum at the McDonalds counter. Is it too late to send her back to finishing school?

Thank God our You've Got MAIDS Clients don't act like this young lady. When a Client has a concern they either call our office, email us, or better yet, enter the feedback directly into our Feedback System on the website. The CEO of You’ve Got MAIDS reads each and every piece of feedback before forwarding them to the appropriate franchise office. We use the feedback to fuel our Pay For Performance system to constantly improve our house cleaning services.


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