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The Official You’ve Got MAIDS® Blog

Kansas City Hamburger Rage

Jan 7

Posted by Frank Berger in Founders Blog

mcd's

There is a right way & a wrong way to make a customer complaint. This young lady was not happy with her McDonald’s hamburger. While most of us would move down the street to the Burger King franchise or the Five Guys franchise she has a tantrum at the McDonalds counter.  Is it too late to send her back to finishing school?

Thank God our You’ve Got MAIDS Clients don’t act like this young lady.  When a Client has a concern they either call our office, email us, or better yet, enter the feedback directly into our Feedback System on the website.  The CEO of You’ve Got MAIDS reads each and every piece of feedback before forwarding them to the appropriate franchise office.  We use the feedback to fuel our Pay For Performance system to constantly improve our house cleaning services.

CLICK HERE for  information on our home cleaning franchise.


You've Got MAIDS WWW.YOUVEGOTMAIDS.COM

You’ve Got MAIDS®

Franchise Office 843 388 7887

http://www.youvegotmaids.com/

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Copyright © 2009 You’ve Got MAIDS, Inc. Each franchise independently owned and operated.

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House Cleaning Service – What Clients Want

Aug 30

Posted by Frank Berger in Founders Blog, Maid Service Charleston, Maid Service Orlando

CLEANING SERVICE

If you need house cleaning service, and you are considering different Orlando, or Charleston house cleaning services please consider You’ve Got MAIDS.  You’ve Got MAIDS local franchise partners puts the Customer in the spotlight.  It’s all about you.

Whether you call for a Free Over-The-Phone Estimate or if you desire a complimentary in home consultation, You’ve Got MAIDS is right for you.  If our house cleaning service is not a benefit to you, we will tell you just that.

You want a clean home. We are really good at cleaning homes.  All our cleaning technicians need to pass a rigorous course load at Maid University before they can clean homes.  Bathrooms 101, Kitchens 102, Dusting 103, Vacuuming 104 & Wowing the Customer 201 are all required courses.

You want to be safe. You don’t want to hire just anyone off the street or Craigslist. You want background checks.  You want liability insurance.  You want bonding.  You want workers compensation insurance to protect you from your maids. We have all of that.

You want your house cleaners to show up. We show up.  The day before you will get a courtesy call alerting you to our house cleaner’s time of arrival.  You can count on our professional office to say what we are going to do, and then do what we said.

Finally you want a fair price. You don’t want to pay too much; you don’t want to pay too little either.  We all know that you normally get what you pay for and the low cost maid solutions available today are forecasting what you can expect from them when they give you a low price. Price matters to us.  We want the compensation to be fair to you, our cleaning techs, and our company.  If any one of these three suffers it is a bad deal for everyone.

CALL NOW for an over the phone consultation.  It should only take 7-10 minutes; longer if you want to get into all the finer details of cleaning your home.

http://www.youvegotmaids.com/

Click Here to start your Estimate Online!

Follow us on Twitter: http://twitter.com/YouveGotMaids

Copyright © 2009 You’ve Got MAIDS, Inc. Each franchise independently owned and operated.

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GREEN CLEAN

In our ever changing world many people are taking small steps to save our earth. You’ve Got MAIDS® has taken the initiative; we’re proud to be both environmentally friendly and price competitive with companies that are not bio-friendly. It starts off with the phone estimate. Customers prefer this convenient and straightforward method which also conserves fuel and paper. In fact, most of our correspondences are over the phone or via email. We further lower our fuel consumption and carbon footprint by having our maids carpool to your house. Green cleaning your home with microfiber cleaning cloths, HEPA filtered vacuums and non-toxic cleaning products is a step in the green direction.  After all, it is the sum of the smaller acts that gives way to the greatest results. On behalf of the staff of You’ve Got MAIDS® thank you for partnering with us in our vision to protect our planet.

RESIDENTIAL MAID SERVICE

A professional residential maid service is a business which provides house cleaning for homeowners who do not have the time nor desire to clean their own homes. Residential maid services have become increasingly common in America with an industry growth rate of 20% a year.

RESIDENTIAL CLEANING SERVICE

A professional residential cleaning service, like You’ve Got MAIDS®, may be a few more dollars than a part-time independent under the table maid(normally between $0.71 & $1.42 a day), but it offers numerous advantages. We provide screened, trained, bonded and insured maids that bring all of the necessary cleaning supplies. In fact, when you hire us, you can delete cleaning products from your shopping list. Also, as a bona fide employer, You’ve Got MAIDS® is responsible for withholding Social Security income taxes, Medicare Tax, FUTA & SUTA. Most importantly You’ve Got MAIDS® worker compensation insurance insulates you & your family from personal injury attorneys.

RESIDENTIAL HOME CLEANING

You’ve Got MAIDS® strives to deliver more than expected each time. We get it.  A lot of residential home cleaning service providers over promise and under deliver. At You’ve Got MAIDS® we want long term relationships with our customers, and our goal is to under promise and over deliver.

RESIDENTIAL HOME CLEANING SERVICE

If you notice the maids do something that makes you happy, let them know. Better yet let us know by clicking our feedback button.  We care.  Your compliments are words of encouragement… like sunshine to your maids…they will not grow without it! Our CEO reads each and every piece of feedback before forwarding it to the local franchise office.

At You’ve Got MAIDS® we understand that communication is key, and we welcome all feedback…not just the good stuff! We carefully review and share everything with the maids in a construction manner. The good to great feedback gets shared at the morning meeting in front of everyone, and might go on our Wall of Fame! The not so great feedback is reviewed in private, and goes into the employees file.  As a company, we consume feedback for breakfast, lunch and dinner.