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Maid Service Reviews

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If your service wasn't deserving of 5-Stars, please contact our office at 614.844.6243

 
What our customers say
All Reviews
4.8
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4.7
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Facebook
5.0
 
 
 
David Grant
17 days ago
I had been using another national cleaning service for almost 20 years, and in the last year or so, I noticed the quality of the work was declining a bit. I just didn't feel that my home was thoroughly clean afterwards, and since I'm the type of person who doesn't complain unless there is a major problem, I thought I'd look elsewhere instead.. After reading the reviews for "You've Got Maids" (and seeing one of their cars parked down the street servicing another house in my neighborhood), I gave them call and was impressed immediately with the prompt, professional nature of their response and their scheduling system. My first cleaning was pre-pandemic, and I admire how they kept in contact with customers during the pandemic; once the restrictions were lifted, their crew came out once again, fully prepped about hygienic requirements and protocols. I've had over five cleanings now, and continue to be impressed. Usually, two or three cleaners arrive, get to work right away, and always check with me before leaving to see if everything is OK. They work diligently, efficiently. And yes, they do the "little things" that make a cleaning high quality instead of just satisfactory. I hope to use "You've Got Maids" for a long time. Their local managers are competent and attentive. Their cleaners are motivated. They have my strong recommendation.
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Sandra Ortega
24 days ago
The You've Got Maids team do a great job of making my home sparkle. The entire team from scheduling to walking out the door with the trash when they are finished is always professional, pleasant and goes the extra mile to make sure our place looks great. We are so appreciative of them and know you will be too! Thank you!
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Zack Molle
24 days ago
I am hesitant to hire a cleaning service because none meet my standards. This company is the exception. Phenomenal work. White-glove test ready. My home has never been cleaner. As a busy professional, it is great to know my home cleaning needs are in good hands.
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Marcus Wannemacher
1 month ago
I have used this service for several years and have never been disappointed.
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Sue Schiraldi
2 months ago
My partner and I have used these guys for a little over 2 years now. I am writing this review now because I have been extremely impressed with how they have handled the pandemic situation and communicating with their customers. We received emails from them throughout the process explaining the steps they were taking for our safety as well as the safety of their crews. Bryan would then follow-up the emails with phone calls to keep us posted on our appointments and any changes that needed to be made. The crew that they send out are always professional and they do a great job cleaning. We could not be happier or more impressed with this service.
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Debbie Hayes
6 months ago
We have been using their service to clean my Mother-In-Laws place for some time now. The owner was great to work with while setting up the service and he was very patient and took his time to answer all of my questions prior to starting the service. She absolutely loves these guys. They send her an email reminder the day before they come with a timeframe on when she can expect them to arrive. She raves about "her" team leader and how friendly and accommodating she is. We are extremely pleased.
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Andrew Trout
7 months ago
Highly recommended. They cleaned my house and the staff was prompt, polite, professional and efficient. I was very satisfied with their attention to detail. The bathroom and kitchen were spotless when they were done. Will recommend to family and friends.
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