About Us

    About Us

    Frank and Cynthia founded You’ve Got MAIDS® after long, successful careers in the franchise industry. Their mission when creating You’ve Got MAIDS® had three parts:

    #1 to deliver a winning system for success for their franchisees,

    #2 to provide safe, detailed, environmentally-conscious cleaning services to its clients, and

    #3 to improve the lives of the mostly single mom employees.

    They knew that if even one of these three groups got short changed, it doesn’t work.

    Both their grandparents immigrated to the US with barely any money and, ironically, each became cleaners; they eventually changed their families’ futures. Our founders understand what it’s like to have the entrepreneurial spirit, but how daunting it is to redirect your destiny by yourself. The first step is the hardest. That’s where we step in to help.

    The Beginning

    Thirty years ago, Frank and Cynthia went directly into the franchise sector from graduate school. Among many achievements, they owned and operated Domino’s Pizza in South Carolina & New Jersey. The New Jersey location repeatedly ranked in the top 20 out of over 7,000 Domino’s Stores at the peak of their season each year.

    Desiring better work-life balance, they sold their Domino’s franchise and began researching opportunities to leverage their experience to founding a national franchise. After intense deliberation, they resolved that the cleaning sector presented the greatest opportunity due to its deep fragmentation with few regional or national brand leaders. The bottom line: there was no McDonalds for this industry. 

    Combined with exciting unit level economics unique to service-based businesses, the idea was born and the first You’ve Got MAIDS® opened in 2005, first in Orlando and then Charleston, and sold its first franchise in 2010. In a few short years, we’ve opened more than 50 locations stretching from California and Washington to the eastern seaboard.

    The Brand

    The You’ve Got MAIDS® operating platform was carefully crafted to attract and maintain our target demographic of busy, affluent women ages 35-65. From the logo design to the national call center, to the sales closing scripts, and ongoing local marketing optimization, we have the tools to support you. Our founders operated the flagship offices, run the company daily, personally train each new owner, and proudly provide unlimited, one-on-one sales, marketing, and management coaching day or night or weekend along every milestone in building your empire. Guaranteed. Just add your own entrepreneurial drive. 

    Frank & Cynthia Berger - Charleston, SC

    You've Got Maids Founders