You've Got Maids provides a platform for our customers to show appreciation for the maids,by offering a grading system. On our website fortwayne.youvegotmaids.com the customers have the ability to "Grade your Maids." If the customer gives all areas a 5-star rating then we give a $20 bonus for the maids. Customers can also leave a review on Google, which is a great way for other potential customers to get a glimpse/perspective how the company is doing.